Eligibility: To Use Our Website And Services, You Must Be OF Legal Age 18+ In Your Jurisdiction Or Have Legal Parental Or Guardian Consent.
Domestic Orders Only:- Currently We Do Not Provide International Product Shipping. All Orders Placed On Our Website Will Be Shipped To Addresses Within India. For International Orders, Please Do Not Proceed With A Purchase.
UpaVeda’s Ayurveda Provides 3 Types OF Shipping All Over India.
Free Delivery: Cash on Delivery (COD) Orders Free Delivery All Over India Within 5 To 7 Working Days
Express Delivery: 3 To 4 Working Days All Over India But Only On Prepaid Orders And Pay Additional Shipping Charges ₹ 49.00
Prime Delivery: 1 To 2 Working Days All Over India But Only On Prepaid Orders And Pay Additional Shipping Charges ₹ 90.00
Return / Exchange Policy And Procedure
(A) Suppose The Product Is Damaged During Delivery Or The Wrong Product Has Been Delivered For Any Reason. In That Case, The Customer Needs To Instantly Contact UpaVeda’s And Inform The Agent Of Customer Service Regarding Damage Or Product Wrong Delivered. On www.UpaVedas.com We Provide You with a Helpline Number +91 7669007999 So You Can Dial It And Reach Customer Care. Or You Can Also Do An E-mail To The Company. While Opening The Packaging Order, You Are Suggested To Make A Video Or Take Pictures.
(B) Within 24 Hours Of Delivery, You Should Inform The Company If There Is Any Issue Regarding The Product. Otherwise, No Return Or Exchange Will Be Entertained.
The Procedure of The Refund And Returns Policy
After Receiving A Return/Exchange Request From The Customer, Customer Care Will Contact And Inquire For Preliminary Details Regarding The Wrong Or Damaged Product At Delivery Time. Information Includes The Following:
(A) Images Of The Damaged Product
(B) Images Of The Wrong Product Delivered.
(C) Images Of Packaging
(D) Other Details That May Require
After Reviewing The Information Above, Our Customer Care Will Tell You Whether The Request For Return/exchange Can Be Forwarded.
(A) Mail Your Information About Shipment When You Dispatch The Wrong And Damaged Product
(B) Customer Care Accepts The Return/Exchange Request, And The Same Is Forwarded To The Company Team, And Then You Will Ask To Send The Product For Physical Confirmation.
(C) Once The Product is received and Verified By The Concerned Team, The Return/Exchange Status Will be conveyed to You Within 24 Hours.
Points Should Keep In Mind While Returning The Product.
1. In The Same Packaging Box, The Product Should Return.
2. The Serial Number Of The Product Need Not Have Been Tampered With.
3. The Composition Of The Product Needs To Alter.
4. Cartons, Labels, And Other Essential Things Attached To The Product And Packaging Should Also Be Sent Along With The Product.
5. If There Is Any Gift With The Product, It Should Also Be Returned Along With The Original Product.
6. If, In Any Case, The Claim Or Defect Made By The Customer Is Not Valid, Then The Claim Is Rejected, Shipping Charges Will Be Debited To The Customer, And The Product Will Return To You.
(A) Product Replacement Will Take 15 Days From The Day The Damaged Product Is Received.
(B) Refrain From Entertaining Any Refund Request In Case An Exchange Is Given.
Cases In Which Return/Exchange Will Not Allow
1. The Product Is Not Returned/Exchanged In Case It Is A Free Product Given By UpaVeda’s
2. If The Customer Refuses To Receive The Delivery, No Return/exchange Will Be Provided.
3. In Case The Customer Was Unavailable During Specific Delivery Attempts At The Given Address Or Where The Address Given Needs To Be Corrected Or Corrected. No Return/Exchange Will Be Given.
4. The Delivery Address Was Wrong And Incorrect.
5. UpaVedas Ayurveda Will Not Be Responsible For Any Damage After Product Delivery.
We Keep Our Refund And Return Policy Up-to-date And Should Be Correct. If We Make Any Changes To This Policy Will Be Given On This Page. At Any Time, Without Giving Any Notice, We Have The Right To Change Or Update This Policy. All Those Changes Will Affect Our Website Instantly. So To Keep Yourself Updated, You Must Regularly Check The Return And Exchange Policy.